Now offering Unreasonable Hospitality coaching and workshops to transform your customer experience.

20 years of Improving, Protecting Journalism

20 years of Improving, Protecting Journalism

Just after Christmas I received a package in the mail from the Society of Professional Journalists. I opened it up and found this:           A 20-year member pin. I honestly wasn’t sure whether to be proud or dismayed. I joined SPJ as a...

read more